Lionesse Beauty Bar

Hi so my son went in your store last night got some face stuff and gave to his grandma well it gave her a allergic reaction to her face.I took my son back to meadowood mall and spoke with the lady today and the people they were rude wont help you he has his receipt it dont say anything about no return policy I also have a pictures of your little stores no return policys posted the lady refused to help me out then says she going to but shes not really doing that.He didnt 54.00 for his grandma to do harm to her face so u really think that is ok to sell things that are like a Hazard and a law suit waiting to happen.I also got on line and reviewed the company and no surprise to what I found 19 complaints with the bbb same complaints .Its not right people work hard to purchase products that will actually not be harmful .I see on your website customer satisfaction well then why dont your employees honor a 54.00 return for something harmful to someones skin then finally after the security comes over and the leasing lady of the mall comes over then the lady she decides she will get me a refund even the security guy said its not right she has a receipt and its not good product u should issue a refund .I am writing you and I will go as far as I can to get a refund and tell everyone how you sell bad products that harm people and wont even issue a simple 54.00 refund !I mean I have social media all kinds of friends and friends in the legal field that I will turn to because its not right not to be able to be givin a refund with a receipt a day later for a bad product .I plan to send several complaints to bbb and to the mall where u guys do business and to social media until u realize what u guys are doing .Never got a apology for what your products do just yelled at by a manager that dont want to do her job .I call you guys no response .I will going until I get a refund no matter how many letters and reviews I haft to do . its only right !Then she gave me her card and says send me your info and I will try to help you out I have a screen shot I sent her my info and she send me a text back about how shes going to help me !Again this is your meadowood mall office her info is manger ayelet kinde 832 -274-**** main line. 775 432 **** .again I would like a response because u guys should do business right the whole world is screed up and all people want us quality and respect thats it .And all I am asking for not to be scammed and a product that dont harm people and a 54.00 refund thats it if u guys are really what u say on your web page u are 100 customer satisfaction then u should honor that u would want the same respect !

I shop at Westfield Mall in Palm Desert,Ca. There is a Lionesse at the corner of the main entrance corridor into the mall.

They always have sales people out in front who compliment you on your eyes/skin/clothing and once they get you in you get treated nicely at first until you tell them you cant afford it. I told the sales man in front i didn't have money he said it's ok I'll just help you get rid of the circles under eyes. I said its from lack of money & sleep. I kept telling him im on Social Security and my debt is more than my income.

He belittled me in a "nice" way like "What do you mean you can't put it on a card!" and tried to wear me down I also told him i had an old dog in my car and have to go (i only came in for a few pieces of Sees Candy next door) I tried to leave and he began getting angry!! WTH!! This company gives my fellow Jews a bad name!!! STOP IT ENOUGH ALREADY!!!!

I'm going to complain to the mall office leasing manager!!

I'm done! I have to now park at the other end of the mall so I can avoid these people altogether!!