Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

Update by user Oct 27, 2018

The Lionesse products were charged to Synchrony Bank's Care Credit and my account was closed and the money was returned to the Bank and the single payment I had made was returned to me. I did return all products purchased on that day

Original review posted by user Aug 09, 2018

I was approached in the mall and accepted an offer to see a "miracle" cream to use on my wrinkles. I was kept on the right side of the store and I did purchase 3 items totaling $300.

I was told I earned a free "facial" and an appointment was made. The "facial" was an actual LED treatment and the gal went on about the machine they use costs $50,000. She said could but a small one for home including creams. I told her I was no interested.

She suggested I apply for Care Credit (medical financing) just to see if I would qualify. I told her I would qualify, but did not want the products. She said I qualified and would pay only $100 a month with no interest for 1 year. I still said NO.

She kept on and on and on and so I did agree to $100 a month for 1 year. She then shows me a chin light "toy" that "I needed" and by the time she brought out the contract it was $6000.00 + tax, $6300.00) for $189 a month for 2 years. I couldn't sleep that night, so I took it back the next day with a letter requesting to cancel the contract. She said since the items are considered medical they could not be returned and showed me a sign on the left side of the counter (that I had been escorted with that sign out of sight).

Sign states no returns or refunds. I will continue resolution of this issue

Product or Service Mentioned: Lionesse Beauty Bar Sales Representative.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $63000.

Preferred solution: Full refund.

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